Self-Exclusion
If you feel you are at risk of developing a gambling problem or believe you currently have a gambling problem, please consider using Self-Exclusion which prevents you gambling with bet365 for a specified period of 30 days, 6 months, 1 year, 2 years, 5 years or indefinitely.
If you want to stop playing for any other reason, please visit our Time-Out page.
What happens when you self-exclude?
During a period of Self-Exclusion you will not be able to use your account for betting and gaming, although you will still be able to login and withdraw any remaining balance. It will not be possible to re-open your account for any reason, and bet365 will do all it can to detect and close any new accounts you may open.
Next steps
Whilst we will remove you from our marketing databases, we also suggest that you remove bet365 from your notifications and delete/uninstall all bet365 apps and downloads as well as blocking/unfollowing bet365 social media accounts. You may also wish to consider installing software that blocks access to gambling websites, click here for more information.
We recommend that you seek support from a problem gambling support service to help you deal with your problem.
You can self-exclude your account in the Gambling Controls section in the Account Menu by choosing Self-Exclusion.
Alternatively you can contact our customer care team for assistance and further information.
Danish Register Of Voluntarily Excluded Persons (ROFUS)
Should you opt to self-exclude from bet365, we recommend that you also opt to restrict your access to being able to bet or play online games in Denmark by way of the Danish Register Of Voluntarily Excluded Persons (ROFUS).
For further details of how to do this please click here.